Start a lot brief
Bring the wet zone and outlet into one request.
Describe where water sits after rain. Include the property town, downspout locations, photographs, and any grading or hardscape work already planned.
636-246-7794The call tracking number is active. Calls are recorded for training and quality purposes after a notice at the start of the call.
Evidence worth attaching
- Town and whether the lot sits in O'Fallon or a nearby city.
- Where water remains 12 to 24 hours after rain.
- Downspout locations and whether they dump at the foundation.
- Any photos, grading plans, or previous trench work.
If water is actively entering a living space or a slope appears unsafe, protect people and contents, avoid the affected area, and contact an appropriate local emergency professional.
Lot brief intake
A short, specific brief makes the first response more useful.
Note whether this is a new French drain, a repair, standing water, downspout work, a catch basin, grading, or a sump discharge question. A qualified provider must inspect and confirm the final scope.